Information Collected and Stored Automatically
OPTIGLOW website automatically collects some technical information from you when you visit the site in order to give you the best possible experience. OPTIGLOW website uses web measurement technology (Google Analytics) to automatically track how visitors interact with OPTIGLOW website including where they came from, what they did on the site and whether they completed any pre-determined tasks while on the site. This type of usage is classified by the Office of Management and Budget as Tier 2 usage since it is a multi-session web measurement. Aggregate data is used to help OPTIGLOW improve our user interface and diversify our content offerings to meet the needs of our customers, track operational problems, prevent fraud and improve the effectiveness, security and integrity of the site. This information does not identify you personally and data is only retained in accordance with the OPTIGLOW data retention policy. For each page that you visit, we collect and store only the following technical information:
- Date and time of access
- URL address of the OPTIGLOW website webpage visited
- Internet domain and IP address from which our website was accessed
- Type of browser and operating system used to access our site (if provided by the browser)
- URL address of the referring page (if provided by the browser)
- Completion or success status of the request for a web page or other on-line item
- File size of the webpage visited
This information is only used to help us make the site more useful for you. With this data we learn about the number of visitors to our site and the types of technology our visitors use. We never track or record information about individuals and their visits and we do not share this data with anyone outside the OPTIGLOW unless necessary for law enforcement purposes.
There are two types of cookies. A session cookie is a line of text that is stored temporarily in your web browser’s memory cache, and will expire when the browser is closed. A session cookie is not placed on any hard drive, and it is destroyed as soon as you close your browser. A persistent cookie is saved to a file on your hard drive and is accessed whenever you re-visit the website that put it there. This lets that website remember what you were interested in the last time you visited.
We use persistent cookies to enable Google Analytics to differentiate between new and returning OPTIGLOW website visitors. Persistent cookies remain on your computer between visits to OPTIGLOW website until they expire. We also use persistent cookies to block repeated invitations to take the customer satisfaction survey. The persistent cookies that block repeated survey invitations expire in 90 days.
Optiglow may utilize third party services to enhance its distribution of data and information (e.g., videos) through links from the OPTIGLOW website web site. A persistent cookie may be set by such a third party provider when you click on the provider’s link in order to access our data (e.g., play a video).
By default, persistent cookies and web measurement technologies are automatically used when you visit OPTIGLOW website. Nevertheless, if you decide to disable or remove cookies from your browser, you will continue to have access to all information and resources on OPTIGLOW website. To learn more about how to disable cookies in your browser please visit http://www.usa.gov/optout_instructions.shtml